Latest Reviews

   Biker Bob's Harley-Davidson® Motown has 4.82 stars out of 5 based on 405 user reviews.
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Service SUCKS! Only buy Parts at Biker Bob's!

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Berkeley Springs,WV | Parts and Accessories Department

My Wife & I will only buy parts from JR (Junior), a fellow West Virginian. I will never have either my 2005 1200 Custom or 2012 Electra Glide worked on by your Service Department. This entire region has heard of really BAD Service by your so-called Trained Technicians. I will NEVER have either of my Bikes toluched by your DEALERSHIP! If I need work done, it will be from NAPOLEON Harley! NEVER FROM YOUR DEALERSHIP! THE ONLY PERSON TO BUY PARTS FROM IS JR (JUNIOR)! Harley-Davidson should shut down your SERVICE DEPARTMENT Way too many people will NEVER return to your DEALERSHIP for SERViCE! On a Scale of 1 to 10 it's a MINUS 175!

Dealer ship

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New Boston,MI | General Department

The overall bike buying experience was very good. The salesman and department people were helpful and knowledgeable Picking accessories after the sale is final seemed backwards. I would have purchased additional accessories but I already committed on the final price. Also backing off on the after market sales pitch would help. I would think if you buy a bike the labor to install basic accessories would be thrown in.

parts

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Garden City,MI | General Department

JR was very helpful & knowledgeable & super to work with! (give him a raise....)

Hard to find Ultra parts...

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Walled Lake,MI | Parts and Accessories Department

My recent experience with the Parts Department was, as always, excellent. Friendly, helpful service. The parts were for my 2000 Ultra and were hard-to-find but BB's had one of the parts in stock, held it for me...and double-checked the application to make sure it was the correct part. Thanks for the help guys. Those of us with older Harleys certainly appreciate the help.

New Bike

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Livonia,MI | Sales Department

My previous review did appear correctly. Ace was very helpful, as was the rest of the staff. I would definately recommend him. He gave some tips to me and was very patient.

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